![cabecera-Ges-Hotels](http://www.geshotels.es/wp-content/plugins/revslider/public/assets/assets/dummy.png)
in the most personal way
ASSITED SURVEYS
PRINTED QUESTIONNAIRES
WE INVITE CUSTOMERS TO TAKE PART PERSONALLY
![pamphlets-2 copia](https://www.geshotels.es/wp-content/uploads/2021/03/panfletos-2-copia.png)
SYSTEM CHARACTERISTICS
SYSTEM CHARACTERISTICS |
Organisation, monitoring and security when gathering data. |
Gathering a sample of quality (volume and diversity) |
Encourages the participation of customers who due to their characteristics (type of experience, profile, etc.) do note take part in surveys without external motivation. |
Allows the experience of a high percentage of customer to be gathered by increasing the possibilities of securing the loyalty of customers who are neutral or disappointed. |
ENABLING BUSINESSES
- Making strategic decisions based on their customer´s experience.
- Using a system of results-based incentives.
ENABLING “HOSTS” – LINE TEAM
- Supporting, surprising and securing the loyalty of each and every customer by identifying different experiences.
- Higher number of experiences collected, higher number of customers whose loyalty has been secured and improved online reputation.
- Ensuring teams receive ongoing assessment and training.
HOW WILL YOU SEE THE RESULTS FOR YOUR HOTEL?
INTEGRATION TO
PMS & CRM
![api api](https://www.geshotels.es/wp-content/uploads/2020/07/api-120x120.png)
We integrate our Database to the PMS and CRM of your hotel through API
BIG DATA
IN CLOUD
![data_center data_center](https://www.geshotels.es/wp-content/uploads/2020/07/centro-de-datos-120x120.png)
We allow organizations to connect to our Data Hub
REPORTING
EXECUTIVE
![dd dd](https://www.geshotels.es/wp-content/uploads/2020/07/dd-120x120.png)
We periodically send completely personalized reports